What causes my Mini PC to frequently freeze, restart automatically, or show a Blue Screen of Death?

This is usually caused by system errors, overheating, or hardware compatibility issues. Please troubleshoot step-by-step: 1. Cooling & Load Check immediately if the chassis is overheating. Clean any dust from the ventilation holes and close high-load progr

2026-04-03

My Mini PC's original power adapter is broken. Is it safe to use a generic third-party one?

You cannot simply use any replacement; it must match the specifications exactly, or you risk damaging the host unit. Please follow these requirements for selection and replacement: 1. Specification Matching Prioritize purchasing the original identical power ad

2026-04-03

How do I troubleshoot if my Mini PC shows 'No Signal', screen flickering, or resolution issues after connecting to a monitor?

1. Signal & Connections Make sure you're using the original or a high-quality video cable, as poor-quality cables often cause flickering or "No Signal" errors. When troubleshooting, prioritize a direct connection to the monitor—avoid us

2026-04-03

Is it possible to install additional RAM and an SSD on the Mini PC? Would doing so affect the warranty coverage?

Most models support user upgrades without affecting the overall warranty, provided that you follow these standard operating procedures: 1. Prerequisites for Upgrades Please refer to the product manual to confirm the specifications and limits for RAM and SSDs (

2026-04-03